Freight Account Architect – Growth & Seamless Shipping

Freight Flex, LLC; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base salary + commission

Health insurance

Dental insurance

Vision insurance

401k + Company Match

Paid time off

Sick days

Holidays

Maternity + Parental Leave

Supplemental Insurance

Life Insurance

Career growth opportunities

Smart casual attire

Job summary

Freight Flex, LLC in Knoxville, TN is seeking an Account Manager who thrives on building strong client relationships and ensuring a seamless shipping experience.

You will document client success criteria, respond to escalations, collaborate with supply chain partners, grow existing accounts, and implement improved processes to drive operational excellence. This role offers base salary with commission and comprehensive benefits.

Qualifications

• Excellent communication and interpersonal skills are required.
• Experience in a 3PL brokerage environment is essential.
• Over-the-road trucking experience is required.
• Sales or account management experience is needed.

Responsibilities

• Understand and document the client’s success criteria and SOPs.
• Respond to client escalations to resolve issues quickly.
• Collaborate with supply chain operations and external stakeholders.
• Grow existing accounts using established processes.
• Identify gaps in processes and implement improvements.

Skills

Communication skills

3PL brokerage experience

OTR trucking experience

Sales/account management experience

Education

Bachelor’s degree

Job description

Freight Flex, LLC in Knoxville, TN is seeking an Account Manager who thrives on building strong client relationships and ensuring a seamless shipping experience.

You will document client success criteria, respond to escalations, collaborate with supply chain partners, grow existing accounts, and implement improved processes to drive operational excellence. This role offers base salary with commission and comprehensive benefits.