Fraud Tech Program Manager: GenAI & Delivery Expert

Citi; Irving (TX); On-site; USD 96,000 - 145,000; Full time

Job summary

Citi in Irving, Texas, seeks a Technical Program Manager to coordinate Fraud Technology initiatives and governance. You will partner with engineering, product, platform, and risk teams to drive programs from planning to release, manage dependencies, and ensure alignment with technology standards.

The role emphasizes AI-enabled program management, reporting, and cross-functional collaboration in a hybrid technology environment. A relevant tech background is required.

Qualifications

• 5-8 years of experience in Technical Program Management, Project Management, Technology Delivery, or a related discipline.
• Experience in Agile, Scrum, Waterfall, or hybrid delivery environments.
• Technical familiarity with microservices, REST/SOAP APIs, cloud technologies, and distributed systems.
• Experience coordinating cross-functional initiatives and managing dependencies across teams.

Responsibilities

• End-to-End Program Delivery & Roadmap Execution across Citi's Fraud Technology portfolio.
• Track milestones, critical paths, and dependencies across multiple agile teams.
• Proactively manage risks and resource constraints with mitigation plans.
• Support release planning, operational readiness, and deployment coordination.
• Provide governance reporting and delivery transparency.

Skills

Delivery Management

Project Management

Stakeholder Management

Risk & Issue Management

Program Governance

Agile Delivery

Technology Coordination

Executive Reporting

Office environment

Education

Bachelor's degree in Computer Science, Software Engineering, Information Systems, Business Technology, or related field

Tools

Jira

Confluence

Jira Align

MS Project

ServiceNow

Job description

Citi in Irving, Texas, seeks a Technical Program Manager to coordinate Fraud Technology initiatives and governance. You will partner with engineering, product, platform, and risk teams to drive programs from planning to release, manage dependencies, and ensure alignment with technology standards.

The role emphasizes AI-enabled program management, reporting, and cross-functional collaboration in a hybrid technology environment. A relevant tech background is required.