Fraud Tech Program Leader: AI-Driven Delivery

Citi

Jacksonville (FL)

Hybrid

USD 144,000 - 217,000

Full time

5 days ago
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Benefits offered by this job

Hybrid work model
Learning & development resources
Wellbeing programs

Job summary

Citi is seeking a Technical Program Group Manager for Fraud Technology to lead end-to-end planning and delivery of the global fraud prevention platforms. You will align distributed engineering, data science, and risk teams to build secure, scalable fraud detection systems.

The role requires strong technical fluency in modern architectures and experience in regulated environments. The position is hybrid in the United States and offers growth within Citi's technology organization.

Qualifications

  • Bachelor's degree in a related technical field; Master’s preferred.
  • 10+ years in technical program management or related leadership roles.
  • Experience in payments, fintech, fraud prevention, or regulated tech environments.

Responsibilities

  • Lead end-to-end technology planning, execution, and delivery governance for enterprise fraud prevention initiatives.
  • Decompose complex architectural challenges into actionable roadmaps.
  • Coordinate cross-functional teams and manage dependencies across multiple squads.
  • Identify bottlenecks and align release readiness and cutover strategies for high-throughput systems.
  • Introduce AI-enabled tooling to streamline decision documentation and reporting.
  • Communicate program health and trade-offs to senior leaders.

Skills

Technical program management
Fraud technology
Cross-functional leadership
Agile frameworks
SAFe / Scrum
PMP / PMI-ACP / SAFe
Jira / Confluence
AI-enabled tooling
Executive reporting
Microservices & distributed systems

Education

Bachelor's degree in Computer science / Software Engineering / Information Systems
Master's degree preferred

Tools

Jira
Confluence
Jira Align
MS Project
ServiceNow

Job description

Citi is seeking a Technical Program Group Manager for Fraud Technology to lead end-to-end planning and delivery of the global fraud prevention platforms. You will align distributed engineering, data science, and risk teams to build secure, scalable fraud detection systems.

The role requires strong technical fluency in modern architectures and experience in regulated environments. The position is hybrid in the United States and offers growth within Citi's technology organization.

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