Fraud Support Specialist - Customer Service

InteLogix; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid training

Medical, dental, and vision insurance

Paid time off

Employee discounts

Career advancement opportunities

Job summary

InteLogix is seeking a full-time agent to handle inbound calls about suspected fraud, identity theft, and credits. You will create cases and update order information related to fraud, and work on urgent cases from multiple fraud queues.

The role emphasizes clear communication and staying engaged on the phone. The position requires a high school diploma and being at least 18, with the company providing most equipment while you supply your own monitor.

Qualifications

• High School Diploma or equivalent must be provided.
• Excellent communication skills and ability to stay engaged on the phone.

Responsibilities

• Handle inbound calls regarding suspected fraud traffic, identity theft, and credits.
• Create cases and update order information related to fraud.
• Work on alarming cases from various fraud queues.

Skills

Communication skills

Education

High School Diploma or equivalent

Job description

InteLogix is seeking a full-time agent to handle inbound calls about suspected fraud, identity theft, and credits. You will create cases and update order information related to fraud, and work on urgent cases from multiple fraud queues.

The role emphasizes clear communication and staying engaged on the phone. The position requires a high school diploma and being at least 18, with the company providing most equipment while you supply your own monitor.