Fraud Response Specialist

InteLogix; United States; Remote; USD 14,000 - 20,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Discounts

Full-time, non-seasonal

Career Advancement

Job summary

InteLogix in the United States is seeking a customer partner to help protect clients from fraud. You will handle inbound calls regarding suspected fraud, create cases, and update order information related to fraud while analyzing patterns to identify risks.

You must have a HS diploma, a dedicated workspace, high‑speed internet, and the ability to stay engaged on the phone during your shift. This full‑time, non‑seasonal role includes paid training, medical/dental/vision insurance, PTO, employee

Qualifications

• Must have high-speed internet and dedicated workspace.
• Must be 18 years or older.
• Excellent communication skills.
• Ability to stay engaged on the phone during shift.

Responsibilities

• Handle inbound calls regarding suspected fraud and credits.
• Create cases for customers and update orders related to fraud.
• Review traffic patterns and orders for fraudulent activity.
• Analyze network traffic and orders to assess risk and mitigate fraud.
• Operate in a fast-paced environment requiring timely data analysis.

Skills

Communication skills

Tech-savvy

High-speed internet

Education

High School Diploma or equivalent

Job description

InteLogix in the United States is seeking a customer partner to help protect clients from fraud. You will handle inbound calls regarding suspected fraud, create cases, and update order information related to fraud while analyzing patterns to identify risks.

You must have a HS diploma, a dedicated workspace, high‑speed internet, and the ability to stay engaged on the phone during your shift. This full‑time, non‑seasonal role includes paid training, medical/dental/vision insurance, PTO, employee