Fraud Risk Analytics Lead — Hybrid (4 days onsite)

Citizens Bank; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Citizens Bank is seeking a Fraud Risk Sr Analyst to monitor and develop fraud risk strategies for Commercial Debit & Credit Card accounts, focusing on IT tools and controls to mitigate fraud while balancing customer experience and P&L.

You will lead development of fraud processes, evaluate new information security tools, and report on fraud losses and trends. Strong analytics, data mining, and collaboration with product teams are essential.

Qualifications

• 5+ years of advanced analytics work experience preferably in Financial Services
• Proficient with data extraction/mining tools like SQL, SAS
• Proficient with Microsoft Office applications; Advanced Excel. PowerPoint
• Strong problem solving and analytical skills
• Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Responsibilities

• Monitor and develop fraud strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and product P&L impacts.
• Explain variances and recommend remedial actions to all stakeholders.
• Mine application data to develop segmentation to improve fraud detection and minimize impact to legitimate applications.
• Strong partnership with vendors and Product team effectively managing the fraud controls for new-account application based on ROI.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards.
• Develop, implement, monitor, and provide performance tracking of fraud strategies and fraud prevention tools and processes.

Skills

Advanced analytics

SQL

SAS

Advanced Excel

PowerPoint

Strong communication

Education

Bachelor’s Degree in quantitative/analytical field

Master’s degree preferred

Tools

SQL

SAS

Excel

PowerPoint

Job description

Citizens Bank is seeking a Fraud Risk Sr Analyst to monitor and develop fraud risk strategies for Commercial Debit & Credit Card accounts, focusing on IT tools and controls to mitigate fraud while balancing customer experience and P&L.

You will lead development of fraud processes, evaluate new information security tools, and report on fraud losses and trends. Strong analytics, data mining, and collaboration with product teams are essential.