Global Fraud Director: Strategy, Tech & Growth

Euronet-Worldwide,-Inc.; Leawood (KS); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) Plan

Health/Dental/Vision Insurance

Employee Stock Purchase Plan

Company-paid Life Insurance

Company-paid disability insurance

Tuition Reimbursement

Paid Time Off

Paid Volunteer Days

Paid Holidays

Casual Office Attire

Job summary

Euronet Worldwide, a global fintech leader in payments, seeks a Director, Global Fraud to build epay's worldwide fraud capabilities. This hands-on role will shape strategy, policies, and the operating model across all business lines, including gift cards, prepaid programs and acquiring.

You will evaluate core fraud technology, lead a global team, and partner with Compliance, Product and Engineering to embed controls from design to launch.

Qualifications

• Bachelor’s degree in Business, Finance, Computer Science or a related field; advanced degree a plus.
• 8+ years of payment fraud experience, with direct, hands-on exposure to card issuing (prepaid and/or open-loop), payment acquiring, or gift card/stored-value fraud — not solely AML or general compliance.

Responsibilities

• Define and lead epay's global fraud strategy, systems roadmap and policy framework across all business lines, adapting controls to each line's distinct fraud vectors and risk profile.
• Gift card fraud: design and continuously improve detection and prevention controls targeting elder/“granny” scams, retailer-rack manipulation, and the use of gift cards as a money-laundering and cash-out vector.
• Prepaid issuing fraud: own the fraud risk framework for epay's open-loop prepaid card programs (including Giftzy and Prezzy in Australia, New Zealand and India), covering card-not-present fraud, account takeover, first-party/friendly fraud and load/redemption abuse.
• Acquiring fraud: partner with epay's European payment acquiring business to manage merchant and transaction-level fraud risk, chargeback exposure and scheme compliance (Visa/Mastercard fraud and risk rules).
• Own the build-vs-buy decision for epay's core fraud technology: evaluate Skylight/Fraud.net against alternative fraud detection and case management platforms and set the go-forward technology strategy based on coverage, cost, scalability and fit against epay's fraud vectors.
• Serve as the fraud risk lead for proposed strategic initiatives related to card issuing and agentic payments.
• Develop and maintain global fraud policies, typology libraries, detection rules and risk appetite thresholds; ensure they stay current against emerging fraud trends and are consistently applied across regions and product lines.
• Manage the relationship with Fraud.net and any other third‑party fraud vendors, holding them accountable to performance, detection efficacy and service-level commitments.
• Build and report a consolidated set of fraud KPIs and metrics (loss rates, detection/false‑positive rates, case aging, etc.) for Executive Management and elevate material fraud risks or significant incidents as needed.
• Partner with Compliance/AML, Product, Engineering and regional business leaders to embed fraud controls into new products and markets from design through launch.
• Build, mentor and lead a global fraud team (analysts, investigators and/or fraud engineers) as the function scales.
• Travel required up to 25% (International and Domestic)
• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Tuition Reimbursement
• Casual Office Attire
• Plus many more employee perks & incentives!
• We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Skills

Fraud strategy

Risk management

Vendor management

Data analysis

Team leadership

Stakeholder management

Compliance liaison

Education

Bachelor’s degree

Advanced degree

Tools

Skylight

Fraud.net

Job description

Euronet Worldwide, a global fintech leader in payments, seeks a Director, Global Fraud to build epay's worldwide fraud capabilities. This hands-on role will shape strategy, policies, and the operating model across all business lines, including gift cards, prepaid programs and acquiring.

You will evaluate core fraud technology, lead a global team, and partner with Compliance, Product and Engineering to embed controls from design to launch.