Fraud Ops Lead VP - Strategy, Risk & Loss Mitigation

Citi; New York (NY); Hybrid; USD 93,000 - 140,000; Full time

Job summary

Citi in Jacksonville, Florida, United States seeks a Fraud Operations Lead Analyst – Vice President to drive fraud policy development, risk assessment and decision governance in coordination with the Operations - Services team.

The role leads fraud management projects, coaches analysts, and advances detection strategies while ensuring compliance with applicable laws and Citi policies. Candidates typically have 6–10 years in a related role and strong communication skills.

Qualifications

• 6-10 years of experience in a related role.
• Senior level experience in a similar position preferred.
• Expert in the subject of at least one area of the function.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.

Responsibilities

• Lead Fraud Management projects, and manage a component of the fraud loss portfolio.
• Contribute to the development of fraud management policies, processes, procedures, tactics and strategies.
• Manage fraud losses, advise or coach new or lower level personnel, and ensure analysts make appropriate decisions.
• Identify fraud detection issues at the strategy and portfolio level and provide analytical/modeling solutions.
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals.

Skills

Fraud knowledge

Policy development

Risk assessment

Communication

Education

Bachelor’s degree

Master’s degree

Job description

Citi in Jacksonville, Florida, United States seeks a Fraud Operations Lead Analyst – Vice President to drive fraud policy development, risk assessment and decision governance in coordination with the Operations - Services team.

The role leads fraud management projects, coaches analysts, and advances detection strategies while ensuring compliance with applicable laws and Citi policies. Candidates typically have 6–10 years in a related role and strong communication skills.