Fraud Operations Specialist (Hybrid/Remote)

Brex Inc.; Salt Lake City (UT); Hybrid; USD 77,000 - 96,000; Full time

Job summary

Brex Inc. is hiring a Fraud Operations Associate in Salt Lake City. The role focuses on managing daily fraud workflows, including transaction fraud, first-party fraud, and account takeovers, while driving scalable processes and risk-based decisions.

You will own fraud incident handling, improve operational efficiency, and contribute to AI-enhanced fraud tooling. Strong communication and leadership are essential for success in a collaborative team.

Qualifications

• Minimum management or team-leader experience.
• Strong communication skills.
• Creative curiosity and collaborative ethic.
• Excellent interpersonal and analytical abilities.
• Problem-solving and multitasking capability.
• Self-starting and proactive mindset.
• Bonus: SQL knowledge.

Responsibilities

• Own and manage fraud operation queues with the team.
• Develop scalable fraud processes and drive risk-based decisions.
• Lead and ship projects on the Fraud Ops roadmap with autonomy.
• Utilize AI tools to improve queues and projects.
• Collaborate with Policy, Data Science, and Engineering to scale tooling.

Skills

Communication

Leadership

Analytical thinking

Problem-solving

Multi-tasking

Self-starter

Team collaboration

Tools

SQL

Job description

Brex Inc. is hiring a Fraud Operations Associate in Salt Lake City. The role focuses on managing daily fraud workflows, including transaction fraud, first-party fraud, and account takeovers, while driving scalable processes and risk-based decisions.

You will own fraud incident handling, improve operational efficiency, and contribute to AI-enhanced fraud tooling. Strong communication and leadership are essential for success in a collaborative team.