Fraud Analytics & Investigations Associate

PNC Financial Services Group; Phoenix (AZ); On-site; USD 53,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

401(k) with PNC match

Pension benefits

Job summary

PNC Financial Services Group is hiring for a Detection & Investigation Associate in the Zelle Fraud unit. Based in Phoenix, AZ, you will investigate suspicious activity, help prevent fraud, and coordinate with authorities as needed.

The role requires a university degree and 2+ years of relevant experience, with a strong emphasis on data analysis and risk mitigation. You’ll work in-office Monday through Friday and use tools like Excel and Tableau.

Qualifications

• University degree with 2+ years of relevant professional experience.
• Bachelor’s degree in a related field (Bachelors).
• No required certifications indicated.

Responsibilities

• Investigate and mitigate suspicious bank activity.
• Develop internal controls to identify fraud and recover losses.
• Collaborate with local, state, and federal authorities as needed.
• Document investigations and prepare reports.
• Maintain accurate records and data for audits.
• Lead training for new hires and support process improvements.
• Conduct daily/weekly statistics reporting.

Skills

Analytical Thinking

Customer Solutions

Decision Making

Operational Risks

Problem Resolution

Researching

Risk Mitigation Strategies

Education

Bachelor's Degree

Tools

Excel

Tableau

Verint

BlueZone

Mainframe/COR

Avaya

Job description

PNC Financial Services Group is hiring for a Detection & Investigation Associate in the Zelle Fraud unit. Based in Phoenix, AZ, you will investigate suspicious activity, help prevent fraud, and coordinate with authorities as needed.

The role requires a university degree and 2+ years of relevant experience, with a strong emphasis on data analysis and risk mitigation. You’ll work in-office Monday through Friday and use tools like Excel and Tableau.