Franchise Sales Specialist - US Based Remote
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Location: Remote role with minimal (5-10%) travel required
The Sales Enablement Specialist bridges the gap between sales strategy and practical implementation. Their primary goal is to empower sales representatives by equipping them with the necessary tools, knowledge, and streamlined processes related to effective usage of the Salesforce platform. The specialist will provide recommendations to enhance the internal sales process, be knowledgeable in reporting metrics, support various strategic initiatives within the department, and interact directly with the sales team.
Roles and Responsibilities
- Salesforce CRM Training and Content Development: Facilitate ongoing individual and group training on Salesforce features, navigation, and best practices. Assist with creating and maintaining training and reference materials. Collaborate with Sales SLT and Sales Operations teams to identify process bottlenecks and areas for improvement. Assist in strategies to enhance sales efficiency using Salesforce automation. Seek feedback from users to improve processes. Generate reports and dashboards for sales leadership. Monitor Salesforce adoption, pipeline, and productivity.
- Salesforce Business Admin: Serve as the subject matter expert for Salesforce, providing primary support to the sales team. Collaborate with development teams to set up features and customize the tool. Assist in developing criteria for outcomes and milestones. Customize reports, views, and dashboards. Support sales initiatives, processes, and enhancements. Provide support on the dashCRM platform. Understand the sales cycle and internal processes from a sales perspective.
- Sales Process Optimization and Metrics Reporting: Support sales process improvements and generate relevant metrics and reports.
- Cross-Functional Collaboration: Coordinate with sales leadership, marketing, tech, and brand teams to align messaging and efforts. Facilitate knowledge sharing and collaboration across departments.
Qualifications
- Bachelor’s degree or equivalent experience
- Strong familiarity with Salesforce CRM; Salesforce Certified required
- 1-2 years of experience in sales, sales operations, or sales enablement, preferably in real estate or technology
- Proficiency in Microsoft Office, especially Excel, Teams, PowerPoint, Word, PowerAutomate, SharePoint
- Strong communication and collaboration skills
- Proactive, organized, and adaptable mindset
- Attention to detail and professional attitude
- Data analysis skills a plus
- High-speed internet required
- Strategic thinking to contribute to long-term enablement strategies
Note: This is not a Salesforce Developer role.