Franchise Sales & Development Coordinator

Jeremiah's Italian Ice; Orlando (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Job summary

Jeremiah's Italian Ice is seeking a Franchise Sales Coordinator to provide administrative, operational, and customer service support to the Franchise Development team.

You will coordinate the franchise sales process, maintain a CRM backend, prepare franchise documentation, schedule Discovery Days and Meet the Team Days, and ensure an exceptional experience for prospective franchisees throughout the sales cycle.

Qualifications

• 3-5 years of administrative, sales coordination, operations, or related experience.
• Hands-on experience managing and maintaining a CRM system.
• Experience managing CRM workflows, campaigns, reporting, data entry, pipeline activity, and records.
• Administrative support in fast-paced sales, development, or customer-facing environment.
• Ability to manage multiple priorities, deadlines, schedules, documents, and follow-up with accuracy.

Responsibilities

• Support the Franchise Sales/Development team throughout the franchise sales lifecycle.
• Manage backend of CRM – workflows, campaigns, reporting.
• Assist with marketing for lead generation and candidate facing assets.
• Manage processes, package forms and files for approvals.
• Correspond with candidates during the approval process.

Skills

Exceptional organizational skills

Attention to detail

Written and verbal communication

Customer service skills

Prioritize multiple deadlines

Confidentiality

Google Workspace

FranConnect CRM

Calendar management

Problem solving

Independent and collaborative work

Verbal communication clarity

Tools

FranConnect CRM

Vimeo

Adobe programs

Canva

Word

Excel

Google Workspace

Job description

Jeremiah's Italian Ice is seeking a Franchise Sales Coordinator to provide administrative, operational, and customer service support to the Franchise Development team.

You will coordinate the franchise sales process, maintain a CRM backend, prepare franchise documentation, schedule Discovery Days and Meet the Team Days, and ensure an exceptional experience for prospective franchisees throughout the sales cycle.