Franchise Operations Growth Director | Remote-Optional Travel

UFC Gym; Hendersonville (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Training & development

Wellness resources

Job summary

UFC Gym is seeking a Director of Franchise Operations to serve as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard execution, and strengthens franchise relationships through strategic coaching, financial oversight, and operational support.

The Director works closely with Franchise Owners to optimize performance, improve profitability, and maintain system-wide consistency.

Qualifications

• Bachelor’s degree preferred or 5–7 years equivalent business experience.
• 5–7+ years of multi-unit operations or General Manager experience.
• Strong financial acumen and KPI analysis skills.
• Proven leadership and relationship-building abilities.
• Advanced communication skills (written and verbal).
• Strong Microsoft Office skills (Excel proficiency preferred).

Responsibilities

• Drive business development for new franchise and MSA club locations, including market expansion strategy and site readiness.
• Lead monthly Sales and Operations Review calls focused on KPI performance, revenue growth, and operational alignment.
• Oversee website strategy for Franchise and MSA clubs to ensure brand standards and revenue objectives; coordinate with Marketing and Digital teams.
• Collect and analyze quarterly financial statements for non-MSA locations to identify trends, risks, and growth opportunities.
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency; lead in-market visits.

Skills

Financial acumen

KPI analysis

Leadership abilities

Communication skills

MS Office / Excel

Travel readiness

Education

Bachelor’s degree preferred

5–7 years equivalent business experience

Job description

UFC Gym is seeking a Director of Franchise Operations to serve as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard execution, and strengthens franchise relationships through strategic coaching, financial oversight, and operational support.

The Director works closely with Franchise Owners to optimize performance, improve profitability, and maintain system-wide consistency.