Franchise Operations Director — Growth & Profitability

Hardee's; Pensacola (FL); On-site; USD 130,000 - 190,000; Full time

Job summary

Hardee's in Florida is seeking a Director of Franchise Operations to oversee regional franchise restaurant performance, growth, and profitability. The role provides input to brand strategies to ignite business growth and market share.

You will lead field and franchise teams, drive initiatives, monitor milestones, and collaborate with Finance, Operations, Marketing, and HR to deliver results and exceptional guest experiences. Travel to restaurants is expected, around 50% of the time.

Qualifications

• Experience leading franchise or multi-unit operations.
• Ability to manage multiple priorities and deadlines.
• Strong communication with executive teams.
• Proven track record in improving profitability.
• Excellent analytical skills and problem solving.

Responsibilities

• Provides leadership to field and franchise leadership with clear expectations.
• Executes initiatives with milestones and metrics.
• Builds relationships with franchise partners through communication.
• Leads implementation of strategic initiatives and monitors results.
• Develops and executes strategies to grow revenue and profitability.
• Supports operational processes to meet customer needs.
• Leads and participates in meetings and negotiations with executive team.
• Collaborates with executive team to develop brand strategies.
• Creates a dining experience that enhances relationships with customers.

Skills

Leadership

Strategic thinking

Project management

Analytical skills

Team collaboration

Confidentiality

MS Office

Tools

MS Office

Job description

Hardee's in Florida is seeking a Director of Franchise Operations to oversee regional franchise restaurant performance, growth, and profitability. The role provides input to brand strategies to ignite business growth and market share.

You will lead field and franchise teams, drive initiatives, monitor milestones, and collaborate with Finance, Operations, Marketing, and HR to deliver results and exceptional guest experiences. Travel to restaurants is expected, around 50% of the time.