Franchise Operations Director | Growth & Brand Strategy

Workstream; Pace (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Hardee's is seeking a Director of Franchise Operations to oversee franchise restaurant operations for a geographic region, driving growth and profitability and aligning with brand strategies. The role provides input to brand initiatives to ignite market share and long-term revenue growth.

The position requires leadership of field and franchise teams, strong relationship-building with partners, and the ability to monitor milestones and metrics while collaborating with Finance, Operations,

Qualifications

• Ability to manage multiple priorities and adjust plans to drive brand growth.
• Willingness to travel to restaurants and interact with the executive team.
• Proficient in Microsoft Office Suite and data analysis.
• Familiarity with restaurant operations concepts, practices and procedures.
• Capacity to manage several projects simultaneously and drive process improvements.

Responsibilities

• Provides leadership and accountability to field and franchise leadership teams.
• Executes strategic initiatives through plans, milestones and metrics.
• Builds strong relationships with franchise partners and maintains communication.
• Leads implementation of initiatives and monitors results for changes.
• Develops strategies to grow revenue and profitability across the region.
• Supports operational processes to meet customer needs.
• Leads and participates in presentations, negotiations and meetings with executive team.
• Creates a dining experience that strengthens customer relationships and attracts new ones.
• Collaborates with the executive team on brand strategies.

Job description

Hardee's is seeking a Director of Franchise Operations to oversee franchise restaurant operations for a geographic region, driving growth and profitability and aligning with brand strategies. The role provides input to brand initiatives to ignite market share and long-term revenue growth.

The position requires leadership of field and franchise teams, strong relationship-building with partners, and the ability to monitor milestones and metrics while collaborating with Finance, Operations,