Franchise Operations Director - Growth & Profitability

Hardee's; Camden (AL); On-site; USD 140,000 - 180,000; Full time

Job summary

Hardee's in the United States seeks a Director of Operations to oversee franchise restaurant operations across a geographic region, drive growth, and ensure profitability. You will partner with franchise partners and executive teams to execute strategic initiatives and enhance guest experiences.

The role requires strong leadership, cross-functional collaboration, and proven ability to manage multiple priorities in a fast-paced environment while protecting brand standards and financial

Qualifications

• Experience managing multiple priorities and driving process improvements.
• Ability to travel to restaurants and interact with executive teams.
• Proficiency in Microsoft Office; familiarity with restaurant operations concepts.
• Strong analytical and organizational skills.
• Ability to maintain confidentiality and collaborate with Finance, Operations, Marketing, and HR teams.
• Comfortable in a fast-paced, dynamic environment.

Responsibilities

• Provide leadership to field and franchise leadership with clear expectations and follow-up.
• Oversee execution of strategic initiatives with milestone tracking and metrics.
• Build relationships with franchise partners through ongoing communication and support.
• Develop and execute strategies to grow revenue and profitability.
• Collaborate with executive team to develop brand strategies and drive growth.
• Lead presentations, negotiations, and operational meetings with senior leadership.
• Support operational processes to meet customer needs and improve experiences.

Skills

Executive leadership

Project management

Analytical skills

MS Office Suite

Cross-functional collaboration

Confidentiality

Travel to restaurants

Tools

Microsoft Office Suite

Job description

Hardee's in the United States seeks a Director of Operations to oversee franchise restaurant operations across a geographic region, drive growth, and ensure profitability. You will partner with franchise partners and executive teams to execute strategic initiatives and enhance guest experiences.

The role requires strong leadership, cross-functional collaboration, and proven ability to manage multiple priorities in a fast-paced environment while protecting brand standards and financial