Franchise Growth Partner – Southeast Territories

Dogtopia; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

10 paid holidays

$1,000 annual health and wellness cash

Professional development opportunities

Job summary

Dogtopia is seeking a Franchise Business Partner to support franchisees across the Southeast. This role reports to the VP of Operations and focuses on nurturing franchise relationships, delivering strategic guidance, and driving territory growth through coaching and performance reviews.

You will collaborate with multiple teams to implement initiatives, analyze data, and optimize operations to enhance customer experiences and overall franchise success.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 3-5+ years of experience in retail, restaurant, or franchise operations.
• Strong understanding of franchise operations, business strategies, and customer experience principles.
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with franchisees.
• Ability to travel within the designated territory to meet with franchisees as needed.

Responsibilities

• Develop a deep understanding of the franchisees' businesses within the assigned territory, including their goals, challenges, and growth opportunities.
• Build and maintain strong relationships with franchisees, acting as their primary point of contact and trusted advisor for all business-related matters.
• Collaborate with the VP of Operations to implement strategies and initiatives that align with franchisees' business goals and overall company objectives.
• Provide personalized coaching and support to franchisees, offering insights and recommendations to optimize their business operations, enhance customer experiences, and drive growth.
• Conduct regular check-ins with franchisees to review performance metrics, identify areas for improvement, and develop action plans for sustained success.
• Collaborate cross-functionally with internal departments to coordinate resources, training, and support that align with franchisees' needs.
• Analyze franchise performance data to identify trends, challenges, and opportunities, and use this information to inform strategic decisions and tailored support.
• Ensure effective communication between franchisees and corporate headquarters, addressing concerns, sharing best practices, and facilitating issue resolution.
• Assist in the development and delivery of training programs, workshops, and resources that empower franchisees to excel in their business operations.
• Participate in territory-specific meetings and events to foster a sense of community among franchisees and gather valuable feedback for continuous improvement.
• Collaborate with the VP of Operations to continuously evaluate and enhance the franchise partnership program based on feedback and data-driven insights.

Skills

Communication

Interpersonal skills

Strategic guidance

Analytical mindset

Time management

Education

Bachelor's degree in Business Administration or related field

Job description

Dogtopia is seeking a Franchise Business Partner to support franchisees across the Southeast. This role reports to the VP of Operations and focuses on nurturing franchise relationships, delivering strategic guidance, and driving territory growth through coaching and performance reviews.

You will collaborate with multiple teams to implement initiatives, analyze data, and optimize operations to enhance customer experiences and overall franchise success.