Franchise Growth & Operations Director

Workstream; Hartselle (AL); On-site; USD 120,000 - 180,000; Full time

Job summary

Hardee's is seeking a Director of Franchise Operations to oversee franchise restaurant operations across a geographic region and drive growth, sales, and profitability initiatives. The role supports brand strategies and works with executive leadership to ignite market share.

The position requires coordinating initiatives, communicating with franchise partners, and leading strategic plans while maintaining strong relationships with the executive team.

Qualifications

• Must have experience in managing franchise operations and multi-site leadership.
• Proven ability to lead cross-functional teams including Finance, Ops, Marketing, HR.
• Strong analytical, organizational and process-improvement skills.

Responsibilities

• Provide leadership to field and franchise leadership through clear expectations and follow-up.
• Oversee implementation of plans, milestones, and metrics.
• Build relationships with franchise partners via ongoing communication and tracking.
• Lead strategic initiatives and monitor results to adjust plans.

Skills

Franchise ops

Leadership

Cross-functional

Project management

Analytical skills

Confidentiality

Executive collaboration

Tools

Microsoft Office Suite

Job description

Hardee's is seeking a Director of Franchise Operations to oversee franchise restaurant operations across a geographic region and drive growth, sales, and profitability initiatives. The role supports brand strategies and works with executive leadership to ignite market share.

The position requires coordinating initiatives, communicating with franchise partners, and leading strategic plans while maintaining strong relationships with the executive team.