Franchise Account Executive - Territory Growth Partner

BLC BACKLOTCARS Inc; Carmel (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with company match

Paid vacation and leave

Tuition reimbursement

Job summary

OPENLANE is seeking a Franchise Account Executive to grow our customer base in the assigned territory. You will coordinate with internal teams and outside sales to ensure customers have what they need to be successful, driving outcomes beyond targets.

The ideal candidate has 3–5 years in inside sales or account management, with a track record of achieving results and high service standards. This role is based in Carmel, IN, with travel as needed.

Qualifications

• 3–5 years of related sales and/or account management experience.
• Strong understanding of online technologies and proficiency in Google Suite offerings.
• Proven proactive problem-solver, taking ownership of issues from beginning to end.
• Excellent oral and written communication skills with focus on customer service.
• Strong organizational, time management, and prioritization skills; able to handle multiple demands.

Responsibilities

• Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes.
• Serve as a central point of contact between internal and external resources, providing product expertise and technical support to customers.
• Monitor and measure performance and sales for assigned territories, addressing issues that impact performance and satisfaction.
• Listen to stakeholders' business objectives and align technology to meet needs and grow the business.
• Coordinate with operations to ensure timely resolution of issues and maintain clear communication with stakeholders.
• Educate external stakeholders, including customers and partners, on program features and enhancements.
• Coach customers on best practices to thrive in the marketplace with personalized guidance.

Skills

Inside sales

Account management

Google Workspace

Customer service

Education

Bachelor's degree

Tools

Salesforce

DOMO

Job description

OPENLANE is seeking a Franchise Account Executive to grow our customer base in the assigned territory. You will coordinate with internal teams and outside sales to ensure customers have what they need to be successful, driving outcomes beyond targets.

The ideal candidate has 3–5 years in inside sales or account management, with a track record of achieving results and high service standards. This role is based in Carmel, IN, with travel as needed.