Framing Sales Manager - Elevate Custom Art Solutions

Michaels; Topeka (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels is seeking a store leader in Topeka, KS to lead and coach a team of framers, drive custom framing sales, and create memorable framing solutions for customers. The role emphasizes strong team leadership, customer relationship building, and adherence to SOPs.

The position requires coordinating with the Store Manager to plan workload, meet KPI targets, and ensure timely delivery of framing projects while maintaining a high standard of customer service.

Qualifications

• Basic computer skills are required.
• Previous custom framing experience is preferred.
• Retail management experience is preferred.
• Experience leading a sales team is preferred.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality custom framing solutions to customers on time by planning workload with the Store Manager.
• Achieve KPIs and manage the framing team to reach their KPI targets.
• Review sales and production workload and build plans and sales floor time.
• Manage inventory and shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Participate in interviewing, onboarding, coaching and training of new team members; support talent development and performance management.
• Collaborate with MODs on framing expectations and daily operations.
• Interact with customers in a respectful manner and promote the company vision and values.
• Assist with Omni channel processes.

Skills

Leadership

Customer service

Sales skills

Basic computer skills

Job description

Michaels is seeking a store leader in Topeka, KS to lead and coach a team of framers, drive custom framing sales, and create memorable framing solutions for customers. The role emphasizes strong team leadership, customer relationship building, and adherence to SOPs.

The position requires coordinating with the Store Manager to plan workload, meet KPI targets, and ensure timely delivery of framing projects while maintaining a high standard of customer service.