Framing Sales Leader: Build Custom Solutions & Lead a Team

Michaels; Reno (NV); Hybrid; USD 52,000 - 68,000; Full time

Job summary

The Michael's Companies in Reno, NV seeks an experienced Store Manager on Duty to lead a framing team and deliver high-quality, custom framing solutions to customers. You will drive sales, coach staff, and ensure SOP compliance in a fast-paced retail environment.

Responsibilities include planning workload with the Store Manager, managing inventory and safety programs, and supporting omni-channel processes while maintaining a positive store culture.

Qualifications

• Experience in retail management or supervisory roles.
• Strong customer service and selling skills with a focus on framing solutions.
• Comfort with SOPs, safety rules and inventory control.

Responsibilities

• Assist Store Manager in leading the team and enforcing SOPs to ensure policy compliance.
• Develop and coach the team’s selling behaviors and customer engagement.
• Lead delivery of custom framing solutions and plan workload with the Store Manager.
• Achieve KPI targets and manage framing team performance.
• Oversee inventory, shrink and safety programs; manage truck unloading and stocking.
• Serve as Manager on Duty and support interviewing, onboarding and Training.
• Collaborate with MODs on framing expectations and omni-channel processes.
• Provide excellent customer service and solution-oriented product assistance.

Skills

Retail leadership

Customer service

Team coaching

SOP compliance

Inventory management

Sales planning

Tools

POS system

Inventory software

Job description

The Michael's Companies in Reno, NV seeks an experienced Store Manager on Duty to lead a framing team and deliver high-quality, custom framing solutions to customers. You will drive sales, coach staff, and ensure SOP compliance in a fast-paced retail environment.

Responsibilities include planning workload with the Store Manager, managing inventory and safety programs, and supporting omni-channel processes while maintaining a positive store culture.