Framing Manager: Lead Team, Boost Custom Framing Sales

Michaels Stores; Carlsbad (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical, dental and vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

The Michaels Companies, Inc. is hiring for a Store Framing Lead in Carlsbad, CA. You will lead a team of framers, coach selling behaviors, and drive custom framing sales while ensuring customer satisfaction and adherence to SOPs.

You will partner with the Store Manager to plan workloads, manage inventory, and uphold safety standards. The role requires leadership, customer service excellence, and availability for varied store hours.

Qualifications

• Minimum type of experience: Basic computer skills.
• Preferred type of experience: Previous custom framing experience, Retail management experience, Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with laws and requirements.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality custom framing solutions to customers on time by planning workload with the Store Manager.
• Achieve KPIs and manage framing team to meet role KPIs.
• Review sales and production workload and build plans for the floor.
• Manage inventory processes and shrink/safety programs.
• Serve as Manager on Duty (MOD).
• Participate in interviewing, onboarding, coaching and training of new team members; support Talent Development; participate in Performance Mgmt activities.
• Partner with MODs on framing expectations; interact respectfully; promote the organization's vision and values.

Skills

Basic computer skills

Job description

The Michaels Companies, Inc. is hiring for a Store Framing Lead in Carlsbad, CA. You will lead a team of framers, coach selling behaviors, and drive custom framing sales while ensuring customer satisfaction and adherence to SOPs.

You will partner with the Store Manager to plan workloads, manage inventory, and uphold safety standards. The role requires leadership, customer service excellence, and availability for varied store hours.