Frame Shop Leader & Sales Coach

Michaels of Canada; East Hartford (CT); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Descripción de la vacante

The Michaels Companies Hart East Hartford store is seeking a proactive leader to guide a team of framers. You will focus on building strong customer relationships while crafting framing solutions for art and décor, and you will drive custom framing sales.

You will assist the Store Manager in implementing SOPs, coaching selling behaviors, and coordinating workload to deliver quality framing on time. The role requires strong leadership, planning, and store operations knowledge.

Formación

• Basic computer skills.
• Preferred: Previous custom framing and retail management experience.
• Experience leading a sales team.

Responsabilidades

• Assist Store Manager in leading and managing SOPs and company programs.
• Develop and coach the team selling behaviors.
• Lead delivery of high-quality custom framing solutions on time by planning workload.
• Achieve KPI targets and manage team to achieve KPIs.
• Review sales and production workload and plan staffing and floor time.
• Manage inventory, shrink and safety programs.
• Serve as Manager on Duty and participate in talent development activities.
• Collaborate with MODs on framing expectations and operations.
• Provide excellent customer service and assist with omni-channel processes.

Conocimientos

Basic computer skills

Retail management

Team leadership

Sales leadership

Descripción del empleo

The Michaels Companies Hart East Hartford store is seeking a proactive leader to guide a team of framers. You will focus on building strong customer relationships while crafting framing solutions for art and décor, and you will drive custom framing sales.

You will assist the Store Manager in implementing SOPs, coaching selling behaviors, and coordinating workload to deliver quality framing on time. The role requires strong leadership, planning, and store operations knowledge.