Frame Shop Manager: Lead Framing & Customer Solutions

Michaels; East Hartford (CT); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Flexible spending accounts

Descripción de la vacante

Michaels is seeking a Store Lead in Hart East Hartford to guide a framing team, deliver high-quality custom framing, and drive customer relations and sales. You will partner with the Store Manager to plan workload, coach staff, and ensure SOP compliance in a busy retail environment.

The role emphasizes coaching selling behaviors, managing inventory, and meeting KPI targets while ensuring friendly, helpful customer interactions across channels.

Formación

• Basic computer skills required.
• Previous custom framing experience preferred.
• Retail management experience desired.
• Experience leading a sales team preferred.

Responsabilidades

• Assist Store Manager in leading and managing adherence to SOPs and company programs.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality framing solutions to customers on time.
• Achieve KPI targets and manage team performance.

Conocimientos

Basic computer skills

Previous custom framing experience

Retail management experience

Experience leading a sales team

Herramientas

Glass cutter

Heat press

Descripción del empleo

Michaels is seeking a Store Lead in Hart East Hartford to guide a framing team, deliver high-quality custom framing, and drive customer relations and sales. You will partner with the Store Manager to plan workload, coach staff, and ensure SOP compliance in a busy retail environment.

The role emphasizes coaching selling behaviors, managing inventory, and meeting KPI targets while ensuring friendly, helpful customer interactions across channels.