Fragrance Sales Concierge — Personal Scent Advisor

Macy's; City of Yonkers (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Health benefits and 401(k) match

Paid time off and holidays

Career development opportunities

Job summary

Macy's fragrance sales associate role focusing on delivering warm, personalized service and expert fragrance recommendations. You will educate customers on notes, layering, and usage while building lasting relationships and driving sales.

You will maintain a clean, organized selling floor, participate in promotions, and support loyalty initiatives while handling transactions with POS systems and teamwork across the Beauty team.

Qualifications

• 1+ year of customer service or selling experience.
• Strong communication and interpersonal skills.
• Ability to learn notes, fragrances, and product usage to educate customers.

Responsibilities

• Greet customers and provide personalized fragrance recommendations.
• Demonstrate products, educate on notes and layering, and drive sales.
• Maintain polished selling floor, signage, and stock; process transactions.

Skills

Customer service

Sales experience

Clienteling

Communication skills

Team collaboration

Retail knowledge

Tools

POS systems

Merchandising

Job description

Macy's fragrance sales associate role focusing on delivering warm, personalized service and expert fragrance recommendations. You will educate customers on notes, layering, and usage while building lasting relationships and driving sales.

You will maintain a clean, organized selling floor, participate in promotions, and support loyalty initiatives while handling transactions with POS systems and teamwork across the Beauty team.