Fragrance Sales Specialist | Personalized Beauty

Macy's, Inc.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service.

You will engage customers with personalized fragrance recommendations, educate on notes and layering, and sell a wide range of beauty products while maintaining a well-merchandised, inviting space. You will drive sales, participate in loyalty initiatives, and collaborate with the Beauty team to ensure customers discover the full range of products and services.

Qualifications

• 1 year of customer service or selling experience required.
• Ability to engage customers with warmth and product knowledge.

Responsibilities

• Greet customers and provide genuine hospitality.
• Demonstrate fragrances and educate customers on notes and layering.
• Deliver personalized fragrance recommendations to reflect style and preferences.
• Process transactions accurately using POS and digital tools.
• Maintain a clean, organized, and shoppable sales floor.
• Contribute to a seamless shopping experience and loyalty program awareness.

Skills

Customer service

Selling experience

Product knowledge

Face-to-face selling

Tools

POS system

Job description

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service.

You will engage customers with personalized fragrance recommendations, educate on notes and layering, and sell a wide range of beauty products while maintaining a well-merchandised, inviting space. You will drive sales, participate in loyalty initiatives, and collaborate with the Beauty team to ensure customers discover the full range of products and services.