Fragrance Concierge & Style Advisor

Macy's, Inc.; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fragrance Sales Associate to welcome customers with genuine hospitality, recommend fragrances, and educate on notes, layering, and usage. You’ll help create a personalized shopping journey and contribute to a positive in-store experience.

You will maintain a polished sales floor, participate in events, and use point-of-sale and clienteling tools to build relationships and drive sales.

Qualifications

• At least 1 year of customer service or selling experience required.

Responsibilities

• Assist customers with fragrance recommendations and product education.
• Maintain organized, shoppable space and merchandising; support signage and pricing.
• Use clienteling tools and CRM to build relationships and promote launches and events.

Skills

Customer service

Retail sales

Communication skills

Tools

POS system

Mobile selling tech

Clienteling tools

Job description

Macy's is seeking a Fragrance Sales Associate to welcome customers with genuine hospitality, recommend fragrances, and educate on notes, layering, and usage. You’ll help create a personalized shopping journey and contribute to a positive in-store experience.

You will maintain a polished sales floor, participate in events, and use point-of-sale and clienteling tools to build relationships and drive sales.