Fragrance Sales Concierge — Personal, Customer-Focused

Macy's, Inc.; Sarasota (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

8 paid holidays

Merchandise discounts

Job summary

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional service. You will showcase fragrances, educate customers on notes and layering, and build lasting relationships through personalized recommendations and loyalty programs.

As a beauty enthusiast and product expert, you will maintain a tidy, engaging selling space, participate in events, and collaborate with the Beauty team to meet goals while providing a memorable shopping experience.

Qualifications

• At least 1 year of customer service or selling experience required.

Responsibilities

• Create a warm, welcoming environment through genuine hospitality and exceptional customer service.
• Engage customers with personalized fragrance recommendations reflecting their style, mood and preferences.
• Demonstrate and sell a wide range of fragrances and related beauty products; educate customers on notes and layering techniques.
• Maintain a polished, shoppable space; merchandise new arrivals; update signs and pricing; assist with merchandise moves.
• Support Loyalty program benefits and drive sales and client loyalty through clienteling tools.

Skills

Customer service

Job description

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional service. You will showcase fragrances, educate customers on notes and layering, and build lasting relationships through personalized recommendations and loyalty programs.

As a beauty enthusiast and product expert, you will maintain a tidy, engaging selling space, participate in events, and collaborate with the Beauty team to meet goals while providing a memorable shopping experience.