Fragrance Sales Expert & Customer Experience

Macy's, Inc.; Minnetonka (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service.

You will engage customers with personalized fragrance recommendations, demonstrate products, and educate on notes, layering, and usage. You will foster customer relationships, drive sales, and participate in events while maintaining a clean, organized space and using POS technology to complete transactions.

Qualifications

• 1+ year of customer service or selling experience required.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Must be able to read and understand employment policies and safety rules in English.

Responsibilities

• Assist customers with fragrance recommendations and product education.
• Maintain a polished, organized sales floor and process transactions.
• Drive sales and loyalty using clienteling tools and promoting new launches.

Skills

Customer service

Sales experience

Communication

Teamwork

Tools

POS system

Mobile selling tech

Job description

Macy's, Inc. is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service.

You will engage customers with personalized fragrance recommendations, demonstrate products, and educate on notes, layering, and usage. You will foster customer relationships, drive sales, and participate in events while maintaining a clean, organized space and using POS technology to complete transactions.