Fragrance Sales Associate — Elevate Customer Confidence

Macy's; White Marsh (MD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fragrance Sales Associate in White Marsh to create a welcoming environment, engage customers with personalized fragrance recommendations, and educate them on notes and layering techniques.

You will maintain a polished sales floor, drive sales and loyalty, and collaborate with the Beauty team to ensure customers discover the full range of products and services. Weekend availability and strong customer service are required.

Qualifications

• 1+ year of customer service or selling experience.
• Ability to communicate effectively with customers and team.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide personalized fragrance recommendations reflecting customer style and mood.
• Educate customers on notes, layering techniques, and usage.
• Maintain a polished, organized, shoppable sales floor.
• Drive sales and loyalty through clienteling and promotions.
• Use POS and mobile tools to complete transactions.

Skills

Customer service

Sales experience

Communication

Fragrance knowledge

Tools

POS system

Mobile selling tools

Job description

Macy's is seeking a Fragrance Sales Associate in White Marsh to create a welcoming environment, engage customers with personalized fragrance recommendations, and educate them on notes and layering techniques.

You will maintain a polished sales floor, drive sales and loyalty, and collaborate with the Beauty team to ensure customers discover the full range of products and services. Weekend availability and strong customer service are required.