Fragrance Sales Specialist — Elevate Customer Experience

Macy's; Florida; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is looking for a Fragrance Sales Associate who creates a welcoming environment through genuine hospitality and expert product knowledge. You will engage customers with personalized fragrance recommendations and contribute to a seamless shopping experience by maintaining a well-organized, inviting beauty floor.

You’ll drive sales and loyalty by promoting launches, using clienteling tools, and collaborating with the Beauty team to ensure customers discover the full

Qualifications

• At least 1 year of customer service or selling experience is required.
• Demonstrates strong communication and customer engagement skills.
• Ability to work collaboratively with the Beauty team and across departments.

Responsibilities

• Greet customers and offer personalized fragrance recommendations.
• Maintain a well-organized, inviting beauty floor and merchandise products.
• Drive sales and loyalty using clienteling tools and showcases.
• Process transactions efficiently using POS and mobile selling tech.
• Meet daily sales goals by delivering exceptional service.

Skills

Customer service

Sales experience

Communication

Teamwork

Attention to detail

Tools

POS system

Mobile selling tech

Job description

Macy's in the United States is looking for a Fragrance Sales Associate who creates a welcoming environment through genuine hospitality and expert product knowledge. You will engage customers with personalized fragrance recommendations and contribute to a seamless shopping experience by maintaining a well-organized, inviting beauty floor.

You’ll drive sales and loyalty by promoting launches, using clienteling tools, and collaborating with the Beauty team to ensure customers discover the full