Fragrance Sales Specialist: Elevate Customer Experience

Bloomingdale's Inc.; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service. You will engage customers with personalized fragrance recommendations reflecting their style and preferences, educate on notes, layering, and usage, and demonstrate a wide range of fragrances and beauty products.

You will drive sales, participate in loyalty programs, maintain a shoppable space, and contribute to a polished store experience.

Qualifications

• Minimum 1 year of customer service or selling experience.
• Ability to understand and communicate in English.
• Strong interpersonal skills and a professional appearance.
• Willingness to work weekends and evenings.

Responsibilities

• Assist customers with fragrance selections and recommendations.
• Educate customers on notes, layering, and usage.
• Maintain a clean, organized, and shoppable beauty area.
• Support loyalty and credit program conversations.
• Meet and exceed daily sales goals through outstanding service.

Skills

Customer service

Sales

Communication

Fragrance knowledge

Teamwork

Tools

POS systems

Clienteling tools

Handheld devices

Job description

Macy’s is seeking a Fragrance Sales Associate to create a welcoming environment and deliver exceptional customer service. You will engage customers with personalized fragrance recommendations reflecting their style and preferences, educate on notes, layering, and usage, and demonstrate a wide range of fragrances and beauty products.

You will drive sales, participate in loyalty programs, maintain a shoppable space, and contribute to a polished store experience.