Fragrance Sales Associate — Elevate Customer Experience

Macy's; Port Reading (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Paid holidays

Learning and leadership development

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Job summary

Macy's in New Jersey is seeking a Fragrance Sales Associate who welcomes customers with warmth, offers tailored fragrance recommendations, and educates on notes and layering. You’ll demonstrate products, assist with promotions, and help create a memorable shopping experience.

Join a collaborative Beauty team, drive sales and loyalty using clienteling tools, maintain an organized, inviting sales floor, and process transactions with a POS system while delivering outstanding service daily.

Qualifications

• At least 1 year of customer service or selling experience is required.
• Ability to engage customers with warmth and expertise by acknowledging their preferences and providing tailored product recommendations.
• Knowledge of fragrances and related beauty products to educate customers on notes and layering techniques.
• Familiarity with loyalty programs and promotions to drive customer engagement and repeat visits.

Responsibilities

• Greet customers and provide personalized fragrance recommendations to reflect their style and mood.
• Demonstrate fragrances and educate customers on notes, layering techniques, and usage.
• Drive sales and loyalty by leveraging clienteling tools and promoting new launches and events.
• Maintain a polished, organized, and merchandised sales floor; handle inventory and price signage.
• Process transactions using POS and digital tools, ensuring a smooth checkout experience.

Skills

Customer service

Fragrance knowledge

Sales experience

Clienteling tools

Team collaboration

Tools

POS system

Job description

Macy's in New Jersey is seeking a Fragrance Sales Associate who welcomes customers with warmth, offers tailored fragrance recommendations, and educates on notes and layering. You’ll demonstrate products, assist with promotions, and help create a memorable shopping experience.

Join a collaborative Beauty team, drive sales and loyalty using clienteling tools, maintain an organized, inviting sales floor, and process transactions with a POS system while delivering outstanding service daily.