Fragrance Counter Leader: Drive Sales & Customer Experience

Macy's, Inc.; Florida; On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is hiring a Fragrance Counter Manager to lead a dynamic team, deliver expert product knowledge, and drive a high-energy selling culture. You will coach staff, manage counter operations, and collaborate with brand vendors on events and promotions to grow sales and loyalty.

Ideal candidates have 3–5 years in retail/beauty leadership, with a strong emphasis on customer experience and team development. This is a full-time role with flexible scheduling to cover days, nights, weekends, and

Qualifications

• 3-5 years of relevant retail, beauty, or leadership experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Lead a dynamic team of Fragrance colleagues and manage all aspects of the fragrance counter.
• Deliver expert product knowledge and drive a high-energy selling culture.
• Develop client relationships and grow loyalty through outreach and personalized service.

Job description

Macy's is hiring a Fragrance Counter Manager to lead a dynamic team, deliver expert product knowledge, and drive a high-energy selling culture. You will coach staff, manage counter operations, and collaborate with brand vendors on events and promotions to grow sales and loyalty.

Ideal candidates have 3–5 years in retail/beauty leadership, with a strong emphasis on customer experience and team development. This is a full-time role with flexible scheduling to cover days, nights, weekends, and