Fragrance Advisor: Personal Scent Concierge

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. seeks a Fragrance Advisor to drive sales and deliver a positive customer experience through excellent service, product demonstrations, and tailored recommendations across multiple fragrance brands.

Responsibilities include owning the customer journey, executing promotions, supporting omnichannel shopping, and maintaining visual standards while working flexibly including nights, weekends, and holidays.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Strong communication skills in customer interactions and teamwork.
• Comfortable with technology including smartphones and tablets.

Responsibilities

• Own the customer journey and strive to meet store metrics.
• Build customer loyalty through clienteling and tailored product advice.
• Execute promotions, events, and outreach to maximize sales.
• Support omnichannel shopping with accurate product details and inventory knowledge.
• Maintain visual merchandising and brand standards across displays.

Skills

Customer service

Communication

Technology fluency

Flexibility

Physical stamina

Job description

Belk, Inc. & Belk eCommerce LLC. seeks a Fragrance Advisor to drive sales and deliver a positive customer experience through excellent service, product demonstrations, and tailored recommendations across multiple fragrance brands.

Responsibilities include owning the customer journey, executing promotions, supporting omnichannel shopping, and maintaining visual standards while working flexibly including nights, weekends, and holidays.