Fragrance Experience Advisor — Flexible Hours

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC.

is seeking a Fragrance Advisor to drive sales and deliver a memorable customer experience through personalized recommendations, product demonstrations, and relationships across fragrance brands. In a fast paced environment you will own customer engagements, use clienteling tools, execute promotions, and ensure seamless omnichannel service with clear product details and knowledgeable guidance.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build customer loyalty by delivering excellent service and tailored product recommendations.
• Execute promotions, events, and outreach to maximize performance and sales.
• Provide omnichannel service by sharing inventory and product details with customers.

Skills

Customer service

Ownership

Self-directed

Communication

Tech-savvy

Flexible schedule

Mobility

Lifting 40 lbs

Job description

Belk, Inc. & Belk eCommerce LLC.

is seeking a Fragrance Advisor to drive sales and deliver a memorable customer experience through personalized recommendations, product demonstrations, and relationships across fragrance brands. In a fast paced environment you will own customer engagements, use clienteling tools, execute promotions, and ensure seamless omnichannel service with clear product details and knowledgeable guidance.