Fragrance Concierge & Client Experience Specialist

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. seeks a Fragrance Advisor to deliver outstanding customer service and personalized product recommendations across fragrance brands.

The role emphasizes building client relationships, demonstrating products, and driving sales within a fast-paced retail environment. You will use clienteling tools, engage in promotions and events, and provide omnichannel support to ensure a seamless shopping experience.

Qualifications

• Commitment to delivering excellent customer service and meeting store objectives.
• Ability to build relationships, understand customer needs, and drive sales.
• Strong communication skills and teamwork to support store operations.

Responsibilities

• Provide exceptional service to every customer and build relationships.
• Demonstrate products and tailor recommendations to client needs.
• Facilitate promotions, events, and outreach to boost sales.

Skills

Customer service

Sales driven

Communication

Clienteling

Tech literacy

Tools

Smartphone

Tablet

Windows OS

Job description

Belk, Inc. & Belk eCommerce LLC. seeks a Fragrance Advisor to deliver outstanding customer service and personalized product recommendations across fragrance brands.

The role emphasizes building client relationships, demonstrating products, and driving sales within a fast-paced retail environment. You will use clienteling tools, engage in promotions and events, and provide omnichannel support to ensure a seamless shopping experience.