Founding Office & Workplace Systems Lead

Rilla; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity

Medical, dental, vision insurance

Relocation/food & beverage provision

Job summary

Rilla is seeking a founding Office Operations lead to own the day-to-day in-office experience. You will build and run the systems that keep space, food, supplies, and onboarding seamless for a fast-growing NYC team.

As part of BizOps, you will collaborate across HR, finance, engineering, and leadership, driving a culture of extreme ownership and operational excellence in a high-velocity environment.

Qualifications

• 1–2 years in office management, workplace experience, administrative operations, or similar role.
• Track record of owning a space or program end to end with minimal oversight.
• Genuine fluency with AI tools, bias for using them to automate real work.
• Excellent written and verbal communication across every level of the org.
• Strong organization and judgement, comfort shipping in ambiguity and driving clarity.
• Willingness to be in the NYC office full time

Responsibilities

• Own day-to-day office operations end-to-end.
• Manage vendor relationships — food & beverage, cleaning, facilities, building management and hold them accountable to timelines and quality
• Keep the office stocked: order and restock supplies, snacks, drinks, and equipment before anyone notices they're low
• Plan and run internal events, team offsites, celebrations, and the moments that build culture in a high-intensity in-office team
• Own office-related budgets, expenses, and reconciliations, and find ways to spend smarter as we scale
• Build the systems, checklists, and automations that make all of the above continuous instead of a scramble
• Be the go-to person for anything space-, supply-, or experience-related, and the first line for keeping the office a place people want to be

Skills

Customer obsession

Infinite learner

Team player

Unafraid of failure

Affinity for the unconventional

Extremely focused

Excellent written and verbal comms

Strong organization and judgement

Willingness to be in NYC office full‑/

Tools

AI tools

Job description

Rilla is seeking a founding Office Operations lead to own the day-to-day in-office experience. You will build and run the systems that keep space, food, supplies, and onboarding seamless for a fast-growing NYC team.

As part of BizOps, you will collaborate across HR, finance, engineering, and leadership, driving a culture of extreme ownership and operational excellence in a high-velocity environment.