Founding Forward Deployed Engineer for AI Deployments

Praxis, Inc.; New York (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

Frontdesk is hiring a Founding Forward Deployed Engineer in New York City, in person with travel. You will take our largest enterprise customers from conception to live production, designing integrations and building the necessary capabilities directly in code.

This is a founding role, hands-on at first, with the potential to lead the Forward Deployed Engineering organization as we scale. You’ll work with customers, developers, and founders to shape how Frontdesk deploys enterprise AI.

Responsibilities

• Own our largest and most technically difficult enterprise deployments.
• Work directly with customers to understand how their businesses actually operate.
• Build integrations, workflows, internal tooling, and product capabilities needed to get them live.
• Travel onsite when being in the room helps us solve the problem faster.
• Work across voice, SMS, email, chat, APIs, data, LLMs, and workflow orchestration.
• Debug whatever is blocking a deployment, even when the problem sits outside Frontdesk.
• Identify patterns across customers and turn one-off solutions into scalable product.
• Work closely with the founders and engineering team on what Frontdesk should build next.

Job description

Frontdesk is hiring a Founding Forward Deployed Engineer in New York City, in person with travel. You will take our largest enterprise customers from conception to live production, designing integrations and building the necessary capabilities directly in code.

This is a founding role, hands-on at first, with the potential to lead the Forward Deployed Engineering organization as we scale. You’ll work with customers, developers, and founders to shape how Frontdesk deploys enterprise AI.