Foundation & Water Solutions Service Tech

Groundworks; Alabaster (AL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Ownership opportunities

Industry-leading training

Leadership development

Comprehensive benefits

Top Workplace culture

Job summary

Groundworks in Alabama is hiring a Service Technician to support customers after installation and to inspect and service foundation repair and water management solutions. You will present additional options and ensure safety and quality in every interaction.

The role emphasizes customer relationships, scheduling, travel to nearby homes, and timely documentation to the Service Manager. Groundworks offers growth, equity opportunities, and a comprehensive benefits package.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks in Alabama is hiring a Service Technician to support customers after installation and to inspect and service foundation repair and water management solutions. You will present additional options and ensure safety and quality in every interaction.

The role emphasizes customer relationships, scheduling, travel to nearby homes, and timely documentation to the Service Manager. Groundworks offers growth, equity opportunities, and a comprehensive benefits package.