Foundation Service Technician - Growth & Ownership

Groundworks Operations, LLC; Birmingham (AL); On-site; USD 18,000 - 21,000; Full time

Job summary

Groundworks Operations, LLC is seeking a Service Technician to join our team in Alabama. This role focuses on inspecting and servicing preexisting foundation repair and water management solutions installed by the company, and guiding customers toward additional options as needed.

You will travel to customer homes, build lasting relationships, and professionally represent Groundworks while ensuring safety and documentation standards are met. A valid driver's license is required.

Qualifications

• 1+ years of proven sales experience preferred
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non-restrictive Driver's License is required

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job and submit all necessary documentation to the Service Manager and customer
• Regularly and reliably report to work on time
• Other duties as assigned

Skills

Sales experience

Customer relations

Construction/Home improvement

Education

High school diploma or GED

Tools

Driver's license

Job description

Groundworks Operations, LLC is seeking a Service Technician to join our team in Alabama. This role focuses on inspecting and servicing preexisting foundation repair and water management solutions installed by the company, and guiding customers toward additional options as needed.

You will travel to customer homes, build lasting relationships, and professionally represent Groundworks while ensuring safety and documentation standards are met. A valid driver's license is required.