Field Service Technician – Growth, Equity & Home Solutions

Groundworks, LLC; Alabaster (AL); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Employee ownership opportunities

Industry-leading training

Leadership development tracks

Benefits package

Top workplace culture

Job summary

Groundworks, LLC in Alabaster, AL is seeking a Service Technician to support post-installation services, inspect and service foundation repair and water management solutions, and build lasting customer relationships. You will also identify opportunities to enhance installations with additional products and services.

Responsibilities include traveling to customer homes, conducting maintenance visits, diagnosing issues, and ensuring safety and quality while documenting outcomes for the Service

Qualifications

• 1 or more years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks, LLC in Alabaster, AL is seeking a Service Technician to support post-installation services, inspect and service foundation repair and water management solutions, and build lasting customer relationships. You will also identify opportunities to enhance installations with additional products and services.

Responsibilities include traveling to customer homes, conducting maintenance visits, diagnosing issues, and ensuring safety and quality while documenting outcomes for the Service