Foundation Solutions Field Sales Technician

Groundworks, LLC; Pompano Beach (FL); Hybride; USD 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Paid training

Company vehicle

6 paid holidays

2 weeks PTO

Employee ownership program

Tuition reimbursement

Résumé du poste

Groundworks is seeking a Service Technician to join our team in the United States. You will meet homeowners, assess needs, present proven systems, and earn steady pay plus commissions while doing work you can stand behind.

As part of the customer journey post installation, you will inspect and service foundation repair and water management solutions, with opportunities to upsell additional products and services. Travel is required for appointments and training.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.

Responsabilités

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non‑warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Connaissances

Sales experience

Customer relations

Formation

High school diploma or GED

Description du poste

Groundworks is seeking a Service Technician to join our team in the United States. You will meet homeowners, assess needs, present proven systems, and earn steady pay plus commissions while doing work you can stand behind.

As part of the customer journey post installation, you will inspect and service foundation repair and water management solutions, with opportunities to upsell additional products and services. Travel is required for appointments and training.