Forward-Deployed AI Product Manager

present of AI; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

present of AI is seeking a mid‑level professional to bridge customer success, product, and hands‑on AI work. You will own growing customer accounts, get each live with an engineer partner, and continually improve outcomes using logs, usage data and API docs. Emphasis on trust, teaching teams, and choosing problems that matter.

You will gain hands‑on AI experience deploying a live support agent in regulated settings, with daily use of AI coding tools and a path to broader impact across customers.

Qualifications

• This role requires at least 2 years accountable for customer outcomes.
• Ability to analyze logs and usage data to drive decisions.
• Familiarity with API documentation and integration basics.
• Experience building with AI in customer-facing contexts.

Responsibilities

• Own customer outcomes end to end across accounts.
• Work with engineers to deploy an AI agent for live use.
• Teach customers to self-serve and reduce support needs.
• Analyze usage data to inform product roadmap.

Skills

Customer outcomes

Logs analysis

Usage data

API docs

AI tooling

Tools

AI coding tools

Job description

present of AI is seeking a mid‑level professional to bridge customer success, product, and hands‑on AI work. You will own growing customer accounts, get each live with an engineer partner, and continually improve outcomes using logs, usage data and API docs. Emphasis on trust, teaching teams, and choosing problems that matter.

You will gain hands‑on AI experience deploying a live support agent in regulated settings, with daily use of AI coding tools and a path to broader impact across customers.