Remote Forward-Deployed AI Product Manager

Mural Group; United States; Remote; USD 160,000 - 220,000; Full time

Job summary

Mural Group is seeking a Product Manager to own customer outcomes across AI deployments. You will lead end-to-end deployments with forward deployed engineers, design and refine AI agents, and serve as the primary customer contact.

The role focuses on delivering measurable value and continuously improving deployment playbooks. Ideal candidates have 5+ years of complex deployment experience, strong stakeholder management, and a systems-thinking mindset.

Qualifications

• 5+ years, including complex customer deployments.
• Comfortable owning senior stakeholders.
• Technical, systems-level thinking, with hands-on agent building.

Responsibilities

• Own customer outcomes and the metrics that prove them.
• Run deployments end to end with forward deployed engineers.
• Design, test and refine AI agents with the team.
• Be the main customer contact and run working sessions.
• Improve the playbook every deployment follows.

Job description

Mural Group is seeking a Product Manager to own customer outcomes across AI deployments. You will lead end-to-end deployments with forward deployed engineers, design and refine AI agents, and serve as the primary customer contact.

The role focuses on delivering measurable value and continuously improving deployment playbooks. Ideal candidates have 5+ years of complex deployment experience, strong stakeholder management, and a systems-thinking mindset.