Forward Deployed AI Engineer — Public Sector

salesforce.com, inc.; Baltimore (MD); On-site; USD 130,000 - 195,000; Full time

Job summary

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions inside enterprise customer environments. You will work with a Deployment Strategist to co-build solutions that go live in production from day one. Production experience is required.

A builder mindset is non-negotiable. You will contribute to AI-powered development, design agent intelligence, own components end-to-end, and build data pipelines across platforms like

Qualifications

• You have a degree in Computer Science or a related field.
• 3+ years of software engineering or technical delivery experience, with at least one production system you can discuss; ideally in an AI tech stack or full-stack development.
• Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) is required.
• Proven experience delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments.
• Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex; willingness to expand as needed.
• Hands-on with LLMs and prompt engineering; able to explain why a prompt failed and what you would change.
• Deep understanding of data modeling, APIs, and integration patterns; able to design them, not just consume.
• Ability to engage with sales teams and customer architects.
• Ships quality code and evaluates AI outputs with engineering rigor.
• Curious about the evolving AI/data landscape; pilots new tools and models.
• Thrives in collaborative environments; enjoys building together.
• Willing to travel approximately 25% of the time to work directly with customers.

Responsibilities

• Develop AI agents and experiences that take real actions for real organizations; align with production-scale customers.
• Design agent intelligence including prompts, reasoning, tool calls, and integration with customer systems.
• Own end-to-end technical components from architecture to deployment and observability.
• Build and integrate data pipelines with Salesforce Data 360, Snowflake, Databricks, and customer data platforms; model data and validate outputs.
• Create agent performance dashboards and KPI reporting to track health and business outcomes.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable quickly.
• Co-build with customers and partners, sharing best practices and enabling teams for future engagements.
• Surface platform gaps and field insights to senior engineers and product teams as feedback.
• Partner with the Deployment Strategist to translate customer challenges into shippable agentic solutions.

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs

Prompt engineering

Data modeling

APIs

Integration patterns

Quality code

Sales enablement

Education

Bachelor's degree in Computer Science

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Salesforce Platform

Job description

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions inside enterprise customer environments. You will work with a Deployment Strategist to co-build solutions that go live in production from day one. Production experience is required.

A builder mindset is non-negotiable. You will contribute to AI-powered development, design agent intelligence, own components end-to-end, and build data pipelines across platforms like