Forward-Deployed AI Automation Consultant

Salesforce; United States; Remote; USD 93,000 - 146,000; Full time

Job summary

Salesforce, based in London, seeks a Forward Deployed Consultant to lead AI-powered automation projects from business case through go-live. You will collaborate with customers across regions to replace slow, manual work with automated solutions using AI agents and prompts.

You will own delivery, scope management and the first release, then hand over to partners with training and success metrics for ongoing optimization.

Qualifications

• 5+ years in solutions consulting, forward deployed, management consulting, product management, process automation or business analysis roles, including owning projects from discovery through go-live.
• Understanding of supply chain, ERP or finance operations processes such as procure-to-pay, order-to-cash, accounts payable/receivable, or supplier onboarding.
• Experience building AI or agent-based automation, including designing prompts, structuring outputs and fixing failures; knowledge of common integration patterns and risks.
• Ability to write clear requirements and user stories; comfortable with senior executives and communicating bad news with a plan.
• Experience evaluated based on alignment to core competencies for the role.

Responsibilities

• Act as a trusted advisor to customer leaders: build the business case, set success measures and baseline, and shape a multi-year automation roadmap.
• Turn discovery workshops and process maps into a first working automated workflow (Blueprint) within days or weeks, building and refining it with AI agents and prompting tools.
• Own delivery through go-live, including scoping, build, UAT, data migration and cutover; manage scope changes and prioritize the first release to launch.
• Hand ownership over to partners and customer teams with documentation, training and success measures; use each launch to enable the next process on the roadmap.

Skills

Solutions consulting

Forward deployed

Management consulting

Process automation

Business analysis

Tools

REST

SOAP

Event-driven

Job description

Salesforce, based in London, seeks a Forward Deployed Consultant to lead AI-powered automation projects from business case through go-live. You will collaborate with customers across regions to replace slow, manual work with automated solutions using AI agents and prompts.

You will own delivery, scope management and the first release, then hand over to partners with training and success metrics for ongoing optimization.