Senior AI Automation Consultant

Salesforce; Atlanta (GA); On-site; USD 117,000 - 224,000; Full time

Job summary

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business processes using the Agentforce platform. You will own the roadmap for blueprints, collaborate with AI agents, engineering, and design, and translate requirements into PRDs and user stories.

You will drive Agile delivery, map customer requirements, and deliver scalable, enterprise-grade automation solutions that create measurable value for customers.

Qualifications

• 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
• Experience building external-facing products in enterprise B2B SaaS environments.
• Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
• Proven experience translating business requirements into structured automated workflows or solutions.
• Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.
• Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences.
• Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success.
• Rigor and consistency in managing product backlogs and executing delivery.

Responsibilities

• Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs.
• Own the feature lifecycle for specific components from discovery through launch and iteration.
• Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows.
• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions.
• Build solution blueprints and workflow automations using current platform features.
• Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions.
• Translate high-level goals and requirements into PRDs, user stories, and technical acceptance criteria.
• Manage product backlog, prioritize sprints, and drive delivery using Agile methodologies.
• Document solution architecture, demonstrations, and implementation guidelines.
• Conduct user interviews and quantitative analysis to understand customer pain points and identify opportunities.
• Collaborate with Engineering and Design to ensure feasibility and intuitive UX.
• Provide feedback to Product Managers on feature gaps and enhancements for scalability.
• Support rollout and enablement of blueprint solutions across teams and customers.

Skills

Product Management

Process Automation

Business Analysis

Solutions Consulting

Agile methodologies

Cross-functional collaboration

AI prompting

Low/no-code platforms

Tools

Automation tools

Workflow builders

AI prompting tools

Enterprise SaaS

Job description

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business processes using the Agentforce platform. You will own the roadmap for blueprints, collaborate with AI agents, engineering, and design, and translate requirements into PRDs and user stories.

You will drive Agile delivery, map customer requirements, and deliver scalable, enterprise-grade automation solutions that create measurable value for customers.