Senior AI Automation Consultant

Salesforce; Indianapolis (IN); On-site; USD 117,000 - 224,000; Full time

Job summary

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business process solutions using Agentforce platform capabilities. You will own the roadmap for scalable blueprints and drive the feature lifecycle from discovery through launch.

You will collaborate with engineering, design, and customer success to transform manual workflows into automated solutions that deliver measurable value and improved customer experiences.

Qualifications

• 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
• Experience building external-facing products in enterprise B2B SaaS environments.
• Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
• Proven experience translating business requirements into structured automated workflows or solutions.
• Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.

Responsibilities

• Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs.
• Own the feature lifecycle for specific components from discovery through launch and iteration.
• Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows.
• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions.
• Build solution blueprints and workflow automations using current platform features.
• Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions.
• Translate high-level strategic goals and customer requirements into PRDs, user stories, and technical acceptance criteria.
• Manage the product backlog, prioritize sprints, and drive delivery using Agile methodologies.

Skills

Product Management

Process Automation

Business Analysis

Solutions Consulting

Agile Methodologies

Communication

Cross-functional Collaboration

Backlog Management

Tools

Automation Tools

AI Prompting

Low-code / No-code Platforms

Job description

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business process solutions using Agentforce platform capabilities. You will own the roadmap for scalable blueprints and drive the feature lifecycle from discovery through launch.

You will collaborate with engineering, design, and customer success to transform manual workflows into automated solutions that deliver measurable value and improved customer experiences.