Foreclosure Operations Supervisor

Newrez LLC; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid parental leave

Tuition & Certification reimbursement

Employee mortgage loan program

CSR program

Job summary

Newrez LLC is seeking a Supervisor Foreclosure to lead a team of foreclosure specialists and administrators, ensuring efficiency, adherence to timelines, and strong personnel management. You will train staff, enforce investor guidelines, and drive process improvements across the department.

The role requires a Bachelor’s degree or equivalent experience, 6+ years in foreclosure/mortgage services, and 1–2 years of management.

Qualifications

• Bachelor’s degree, paralegal certificate or equivalent work experience required.
• 6+ years of foreclosure or mortgage service-related experience required.
• 1-2 years of management experience preferred.
• Strong analytical, organizational, communication, and research skills.
• Proficient in Microsoft Office (Outlook, Excel).

Responsibilities

• Supervise a staff of 8+ Foreclosure Specialists and Document Verification Specialists to timely and accurately manage a pipeline of loans through the foreclosure process.
• Develop and maintain up to date policies and procedures.
• Identify areas for process improvement and help implement new processes, as necessary.
• Maintain a working knowledge of the Foreclosure process including investor, insurer, client, state, and jurisdictional requirements.
• Track and manage ongoing deadlines and SLAs relative to foreclosure timelines and key department metrics.
• Train new hires on all systems of record, investor guidelines and industry standards.
• Train the team on new processes as implemented.
• Use reporting to manage the team and make changes to reporting, as necessary.
• All aspects of personnel management including coaching and annual reviews.
• Act as the Foreclosure point of contact for other departments within the Company as well as attorney firms on escalated issues.
• Track and analyze departmental data and report on the activities of the team.

Skills

Analytical skills

Organizational skills

Communication skills

Research skills

Multitasking

Team collaboration

Independent work

Education

Bachelor’s degree, paralegal certificate or equivalent work experience

Tools

Microsoft Excel

Outlook

Job description

Newrez LLC is seeking a Supervisor Foreclosure to lead a team of foreclosure specialists and administrators, ensuring efficiency, adherence to timelines, and strong personnel management. You will train staff, enforce investor guidelines, and drive process improvements across the department.

The role requires a Bachelor’s degree or equivalent experience, 6+ years in foreclosure/mortgage services, and 1–2 years of management.